Tripomatic Support
Tripomatic 26
Tripomatic 26 is currently in preview and will be launched in late January / early February 2026. You can try the public preview now at 26.tripomatic.com.
Data Transfer Questions
- Why can’t I see my collaborators?
- Can I go back to the old app?
- What if I made changes in the old app after transferring?
- Is my Premium subscription still valid?
General Questions
- How do I download maps for my trip?
- Why isn’t public transit available in my area?
- What is the AI assistant and how do I use it?
- Do my custom places transfer?
- How do I access the Migration Assistant?
- When will Tripomatic 26 be fully launched?
About rebranding to Tripomatic
In November 2024, Sygic Travel was rebranded to Tripomatic. If you had an existing Sygic Travel account, your data was migrated when you signed in to the new Tripomatic app.
How to plan a trip
How to edit your trip
Hotels and tours
Shared planning
On the road
- Can I send a route from Tripomatic to Sygic GPS Navigation?
- How to navigate myself to a place?
- How to locate myself on the map using GPS?
- Downloading the PDF guide
- How to see my itinerary for the day on the map?
Tripomatic Premium
- How can I restore my Tripomatic Premium purchase?
- What advantages does Tripomatic Premium give me?
- Can I use Tripomatic Premium on all my devices?
- How can I manage my Tripomatic Premium subscription?
- Can Tripomatic Premium be shared via Family Sharing?
- How to buy Tripomatic Premium?
General questions
- How can I change my avatar?
- How do I synchronize my trip across devices?
- How can I add my flight information to my trip?
- How to change the language, currency and units?
- Can I import files into Tripomatic?
- How can I change my email address or password?
- How can I add my own place to Tripomatic?