Why Do I Need to Sign In Again?
On November 11, 2024, Sygic Travel mobile and web apps rebranded to Tripomatic and separated from the Sygic brand. If you have an existing Sygic Travel account, you will need to sign in again to migrate your account and access your data.
Sygic Travel used a Sygic account for sign-ins. As we transition away from the Sygic brand, we need to create a new Tripomatic account for you.
In most cases, simply signing in again will complete the process and restore access to your data. After signing in, you will receive an email confirming the migration. You don’t need to do anything else.
If You Signed In with Facebook
If you previously signed in with Facebook, you’ll need to migrate your account manually. To proceed, follow three easy steps using our Migration Assistant. For more details, see Migrating from Sign in with Facebook.
What Happens to My Sygic Account?
Your Sygic account will remain unaffected and will continue to work with Sygic apps.
When Do I Need to Migrate My Account?
You must migrate your account by December 15, 2024. After this date, we cannot guarantee access to trips and other data created with the Sygic account.
What If I Don’t Migrate My Account?
If you don’t migrate, you may lose access to your trips, favorites, and other data created before the migration.
What Happens to My Sygic Travel Premium?
All purchases remain valid and are not affected by the account migration. Sygic Travel Premium has been renamed to Tripomatic Premium and will continue to work as usual.
Where Do I Change My E-mail or Password?
After your Tripomatic account is created, you can manage your account settings in the Customer Portal.